Quantity:
- Say no more or less than the conversation requires.
- Learn to listen as least as much as you talk.
- Pause. Try it on; ponder someone's point so that you feel it.
- Let air in; its ok for pauses to appear.
Quality:
- Don’t say what you believe to be false.
- Don’t say things for which you lack evidence.
- Learn your own bad logical habits.
Manner:
- Engage; eye contact, let distractions buzz like flies. Stay on target.
- Don’t be obscure.
- Don’t be ambiguous.
- Be brief.
- Be orderly.
- Check your ego at the door.
- Smile when you can; it creates a connection.
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